complaints against kaiser permanente

December 8, 2020

Last month witout warning Kaiser updaed their website and as a result I cannot get into it using Mac based Safari.After talking to all levels of web support they finally admitted that I will not be able to access using work around. She did not answer and became aggressive. I hesitantly complied. I assumed it was signed to release the info to The Standard. Kaiser Permanente was first mentioned on PissedConsumer on May 03, 2008 and since then this brand received 513 reviews. Jeff Milman: Well, if you bring a claim against a doctor who is not part of the Kaiser system, you would bring a lawsuit, and depending if that doctor has a private arbitration agreement, then that case may be diverted out of the court system. When the car pulled away the nurse dropped the specimen collection container lid on the ground. HEALTHCARE: 2,400 members’ info stolen, Kaiser Permanente says A mail delivery truck carrying the personal information of 2,400 Kaiser Permanente members on the Inland Empire Health Plan was stolen last month from a parking lot in Santa Clarita. Not good customer service today did not like the phlebotomist attitude she asked what arm I would like the blood drawn from I suggested either one she chose the right arm first and decided that the left arm was best. My coverage started one day ago and I already regret getting involved with Kaiser. I hate kaiser Permanente and I don't even like going to kaiser Permanente anymore because they are not even good membership don't give no help. No one did a thing until I started yelling! She then ordered me to tip my head back and comply. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Use this comments board to leave complaints and reviews about Kaiser Permanente. Review #1907277 is a subjective opinion of poster. Review #2204292 is a subjective opinion of poster. You may have to call a central complaints line and explain your complaint to a board representative before the … User's recommendation: Find another health care service. It took $20,000.00 3 days in the hospital, and around 8 Kaiser doctors to figure out that there was nothing wrong with my daughter just like I told them. My comments will most likely fall on deaf ears, but it needed to be addressed. It appears I have not received credit for those payments. I feel the RN was unconcerned about my concerns and physically hurt me to put me in my place. Why? We are processing your message. (I only talked to him couple minutes in his clinic) I spent about 60-90 minutes in a room after finally being checked in (I wasn't keeping track of time and was dozing quite a bit). Only cares about saving money, not patient, Compare Kaiser Permanente vs Blue Cross And Blue Shield Association, If you wish that your prior post be removed, submit a notarized letter, Horrible insurance for people who need ongoing medical care. Do a search for that person’s name … The National Labor Relations Board has issued a complaint against Kaiser Permanente and set a March date for a hearing before an administrative … No filing fees. This includes your right to: On April 10, I made an appointment to my personal physician, dr Bryant (in south Sacramento Kaiser), I told him my blood sugar has been so high (350-450), also I have been coughing on and off last two months.He used the listener and listened my lungs couple different areas and he said you are okay you don't have pneumonia.He told me double the metformin from 1000 a day to 2000 a day and said my blood sugar will be okay after two weeks.five days later, my blood sugar going up to 550.I ended up going to the ER. Most commonly, consumers tend to contact Kaiser Permanente to ask questions about: Payments and Charges. Kaiser Permanente Reviews and Complaints @ Pissed Consumer . Kaiser Permanente Complaints The following is the table of contents to our archived lists of Kaiser complaints found elsewhere on the internet, that in most cases have not been covered by us. User's recommendation: Some of their health services are excellent, but their customer service and billing people are awful. Case now closed, I think.. Review #2180881 is a subjective opinion of poster. The nurse in the tent that approached me was nice enough to demand my name and birth date in a staccato rhythm, but did not give her name. Kaiser Permanente ranks 113 of 997 in Insurance category. Use this form to submit a complaint to Kaiser Permanente Washington. A nurse took my blood pressure, and ultimately it was decided that they would give me an anti--nausea pill to see if that would help the vomiting before giving me IV fluids. I stay in Alabama, so I will give it to Monday. 40% off Offer Details: Kaiser Permanente was first mentioned on PissedConsumer on May 03, 2008 and since then this brand received 513 reviews..Kaiser Permanente ranks 113 of 997 in Insurance category. Review #2118618 is a subjective opinion of poster. MAY IS MENTAL HEALTH AWARENESS MONTH - HOW DO YOU THINK SHE FEELS NOW? Review #1891625 is a subjective opinion of poster. This company does respond, but not as often as you'd expect them to. Called ROI Department on 5/6/19 spoke to Tanya; said she would get it done ASAP today! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. the facility is in another city, it took 2 years 3... Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St. Suite 100, Portland, OR 97232. I insist on all contact via email so I have everything in writing, but they have not been willing to connect with me in that way. Applied early April. [protected] He said he thought that I came from Jamaica, carribean etc, when I said I'm from the Philippines, he laughed so loud! Check our FAQ. They said no, that Kaiser had taken it back. They only backed off when I threatened them with an Independent medical review. View complaint history and get your dispute resolved quickly. I have also received, by mail, prescriptions from Kaiser. So I gave my address again, but was offended to what he told me. I, for one, *like* Hopalong Cassidy, because of the morals and mores that it... Scott Bergevin - Sexual Predator - Sex offender moves into american canyon. ONCE AGAIN . He apologized but too late. They claimed they would be unable to make an "In-person" appointment, but offered a "virtual" appointment instead. I had a spill used paper towel to wipe up, the towel was black, I know you have traffic, but black???? The email is from a "do not reply" source, so I couldn't reply to them, so this is WTF alternative. I have been working at Kaiser Permanente full-time for more than 5 years Pros Evidence-based practice, collegial and immediate communication with specialists (text during clinic, 24-hour telederm), high salary, unmatched benefits (free health care for you and your family, "pension" retirement plan), awesome support staff Discuss the issues you have had with Kaiser Permanente and work with their customer service team to find a resolution. a software glitch should be the least of your problems. Rights Reserved, You Are About to Contact I talked to this guy named Pho, he asked my daughter's name then my address, after giving my exact address he told me to repeat my address because according to him I have a strong ACCENT!! If you are a well person that never needs any care, maybe they are the place for you do to insurance cost, but if you are sick and have any type of ongoing medical condition I would not recommend you pick Kaiser as you medical plan. File a complaint, grievance or appeal about Kaiser Permanente or the care you received without fear of retribution or discrimination, expect problems to be fairly examined, and receive an acknowledgement and a resolution in a timely manner. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. The rep whom I forgot to ask his name was so rude, he just simply said " I don't see her name in room 304, first of all he should verified it connect me to the nurses station. Do you have something to say about Kaiser Permanente? I was sent to RAI by Kaiser Permanente 12/12011 to initial renal dialysis. The algorithm is subject to change in future. I am receiving notifications of service and prescriptions from Kaiser but Kaiser will not provide an invoice. YOU DON'T CARE. I went downstairs to get a prescription for more anti-nausea and left. The lawsuit alleges Kaiser Permanente overstepped the Americans with Disabilities Act in that the company discriminated against the plaintiff on the basis of her disability, made an unlawful medical request for disclosure of the plaintiff’s diagnosis, and refused to grant the woman’s request for a reasonable accommodation. Review #1939320 is a subjective opinion of poster. We require contact information to ensure our reviewers are real. All rights reserved. They have closed my case. I asked why it was not sent to The Standard? Kaiser is the worst when it comes to billing issues. Deb Craft [protected] Fortunately, I am now treated at Stanford, opposite of what dr j was trying to do. © 2004-2020 For more information about PissedConsumer check out our Kaiser, you are no longer my health care provider of choice. I received, via mail, a notice of services provided which specifically stated that it was not an invoice. I called the collection agency in LA to see if they still had my account. Review #1963948 is a subjective opinion of poster. By the time I get it and send it to them it will be way past DUE! I received an email propaganda piece from Kaiser Permanente that they wanted me to know that they speak several languages, That's NICE. The overall rating of the company is 1.7 and consumers are mostly dissatisfied . Email this Business. I like Kaiser, we're a member since 2006 but can not tolerate this guy who was so rude & very unprofessional. My doctor assured me they had streamlined it and it was safe. The price level of this organization is high according to consumer reviews. My daughter had a physical therapy appointment today (5/29/19), and guess what, the person did not touch her at all -- they simply did the dry needling procedure (a 30 minute appointment that they only spent 15 minutes with her) and sent her on her way (leaving her crying in pain in her car). 100% online. Contact Kaiser Permanente Customer Service. July 8, 2019, I called around 5-6 pm to make sure if my daughter was discharged already. Why am I getting a second bill for a visit that happened eight months ago? This seems to be a conflict of interest because they control both the treatment and the money. 100% online. They will not provide the care you need. The very first step is to phone the complaints line on 1-800-788-0710. This is utterly ridiculous. I advised her the collection was over and she had gotten all she was going to get. I hope you resolve this issue ASAP. I asked when she had last changed her gloves? Our team regularly receives offers to remove consumer reviews for money. Nothing. I said you dropped it into my car and you are contaminated. Review #2182982 is a subjective opinion of poster. No filing fees. ?IT WAS A FEW DROPS. Interviewer: How does Kaiser Permanente's claim process differ from another insurance company's process? She said no, and asked if I was refusing the test. I refused letting her know the collection was good and a single nostril was sufficient. User's recommendation: You would be better going to a walk in urgent care clinic. Review #2200606 is a subjective opinion of poster. ... Kaiser Permanente. Two faced human. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Grand Canyon University - financial aid stipend check, Starz Entertainment - encore western channel removal of laramie, bernard tyson accused of rape in court documents, lori associate for kaiser permanente in the pulmonary department, doctor refusing to refill insulin prescription, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. When she did not pull the swab out after a count of three, i pulled back. Kaiser Permanente was first mentioned on PissedConsumer on May 03, 2008 and since then this brand received 513 reviews. Kaiser Permanente Products and Services Reviews. The test is quite humiliating Kaiser. The staff are keeping themselves safe and endangering the public. She had no extra gloves that I could see. They brought me water to sip on and the nurse took my blood pressure one more time. You can also contact Medicare for fraud-related questions and concerns at: Phone: 1-800-HHS-TIPS (1-800-447-8477) Fax: 1-800-223-8164. I went to kaiser today for drive through covid 19 testing. Waited in line for flu shot today in Oakland ca and when ready for shot nurse said they had no hi dose flu shots for seniors and did not know when they will have it available. I remained calm & professional. I am so saddened by today's events. She stepped back and said she couldn't take it back because it was contaminated. Yes, they have an agenda. I said no, I just want to be safe. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I feel this was a criminal encounter and I will never forget what happened today. I guess the paperwork I filled out and signed does not authorize them to release my info The Standard (WTF!) This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Nothing was ever heard from Kaiser. No damage to my credit they said. Identifying, acknowledging, and tracking member concerns and complaints helps us improve our services. I wanted the test so I did my best to comply feeling like this is my health and I just needed to get through it. I called today spoke to ROI department. Federal records show that Cal/OSHA received a deluge of complaints against Kaiser facilities across the state during the pandemic’s early months. I used it for the first time and the doctor send orders to a KP Lab and would not send to a lab in my area. FMy mom was having a seizure and the dr and nurses and trainees (room full) stood around with their mouths open staring! . Review #1902581 is a subjective opinion of poster. Again, another obvious point for cross contamination from patient to patient nurse to patient. User's recommendation: Do not trust what they say. Kaiser Permanente’s headquarters does not have an accreditation by the Better Business Bureau but has an “A+” rating with a 3.68 out of 5 star rating based on 4 customer reviews and 52 customer complaints. I needed to get a Covid test URGENTLY to get back to work, and they said they would only cover the cost if it was at a Kaiser clinic. This can become an issue because they are the insurance company as well as the care provider. I've been paying $200 a month for 5 months for insurance, through my employer. I handed her my ID and Kaiser card. Flag. Complaint against Kaiser Permanente Medical? I then drove out of the tent pretty upset. Then she dropped an informational sheet that I did not request onto my driver's seat that she had pulled from a clipboard she had been carrying and handling other potentially sick persons ID cards on! Clearly stated deadline to get info to " The Standard" was 4/22/19. She then frantically waived me past her when she realized I saw what she did. 2,592,530 reviews on ConsumerAffairs are verified. I was quoted an... yes I was referred to chronic pain over 2 years ago . I pulled forward but a car was stopped OUTSIDE of the collection tent. THIS IS WHAT I HAVE HAD TO DEAL WITH SINCE. Filing a complaint with Kaiser Permanente Member Services 1 800 464 4000 Member Services Call Center (* See below if your Kaiser email isn't working.) Submit a complaint Tell us where the issue happened: Select an area California - Northern California - Southern Colorado - Denver / Boulder / Northern / Mountain areas Colorado - Southern Colorado Georgia Hawaii Maryland / Virginia / Washington D.C. Oregon / SW Washington Washington

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